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From103US$ /night
Check-in
05Apr2025Select date
Check-out
06Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1220 Primacy Pkwy, Memphis, Tennessee, United States of America, 38119

Hyatt Place Memphis Primacy Parkway, a 3-star hotel in East Memphis' business district, offers modern interiors with a heated outdoor pool, 24/7 shop, and fitness facilities. The property features a cozy lobby with rust-colored furnishings and warm lighting.

Spacious Modern Accommodations

Spacious rooms at Hyatt Place feature premium bedding, air conditioning, and living areas with sleeper sofas. The bathrooms include external sink vanities with ample storage space, while some units offer additional seating areas.

Coffee Bar Shop

The property maintains a bar serving Starbucks coffee and cocktails, alongside a 24/7 shop offering snacks, sundries, and light bites including sandwiches, soups, and salads.

Fitness Business Facilities

Hyatt Place Memphis Primacy Parkway provides a 24/7 fitness center equipped with Life Fitness cardio machines and free weights, plus a seasonal outdoor swimming pool. The 1,170-square-foot conference space features large windows with natural light.

Shopping District Location

The hotel sits 10 miles from Stax Museum of American Soul Music and 7.5 miles from the nearest airport. The surrounding area offers multiple shopping options including two malls, with various fast-food and chain dining establishments nearby.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
Max:
5 persons
400 sq. feet 
Bed options:
2 Double beds
Air conditioning
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King Room
Max:
4 persons
380 sq. feet 
Bed options:
1 King Size Bed
Air conditioning
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King Room
Max:
4 persons
380 sq. feet 
Bed options:
1 King Size Bed
Air conditioning
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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Center
Memphis 6.3 mi
Airports
Memphis International (MEM) 10.8 mi
Jonesboro Municipal (JBR) 79.6 mi
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Baggage storage
  • Elevator
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Stores/Commercial services
  • Welcome drink

Dining

  • Snack bar
  • Bar/ Lounge area
  • Packed lunches

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Seasonal outdoor pool
  • Sun loungers
  • Leisure/ TV room
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Bathroom telephone

Media

  • Direct dial telephone
  • CD player
  • AM/FM alarm clock
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Location

1220 Primacy Pkwy, Memphis, Tennessee, United States of America, 38119
Map view
1220 Primacy Pkwy, Memphis, Tennessee, United States of America, 38119
Nearby
Park Place Mall Shopping Center
1400 ft
Mall
The Regalia Shopping Center
1400 ft
Yorkshire Plaza Shopping Center
1400 ft
Loehmanns Plaza Shopping Center
1400 ft
Mall
Park Place Centre
1400 ft
Restaurants
PYRO'S Fire Fresh Pizza
2000 ft
1199 Ridgeway Rd
Jason's Deli
1900 ft
1199 Ridgeway Rd
MemPops
2400 ft
1243 Ridgeway Rd
Yogurt Mountain
4200 ft
5865 Poplar Ave
Chick-fil-A
4300 ft
6282 Poplar Ave

Reviews and Ratings

Feedback from previous guests about their experience.
56%
were satisfied with the hotel and would gladly return
Spacious rooms
Friendly staff
Lack of cleanliness
Limited breakfast options
5.6/10
Guest rating
Rooms
5.8
Location
7.6
Service
5.2
Dining
5.2
Guest reviews
5.6/10
based on 5 reviews
4/5 based on 1026 reviews
7.4
7.4/10 based on 371 reviews
#21 of 150 hotels in Memphis based on Tripadvisor
Bryan
United States of America, November  2024
6.8/10

I had a stay that had its ups and downs. The hotel had a nice, spacious aesthetic and I appreciated the variety of breakfast options available. However, the service left a lot to be desired, especially when it came to room assignments and responsiveness. The location was convenient for our needs, though the available facilities could use some improvement. Overall, it was a decent experience, but not without its challenges.

Rooms
8.0
The rooms were spacious and well-decorated, offering a comfortable layout for our group.
Service
5.0
The service varied; while some staff were courteous, there were issues with room assignments and responsiveness that made it frustrating.
Location
8.0
The hotel was conveniently located, with easy access to nearby stores and restaurants, making it easy to run errands during our stay.
Dining
7.0
Breakfast had plenty of variety, but it would have been better if it started earlier for early risers.
Facilities
6.0
Some facilities were underwhelming, such as limited seating in the breakfast area, but overall maintained well.
Troy
United States of America, October  2024
5.0/10

Staying at this hotel had its ups and downs. While the location was convenient and some of the staff were friendly, the cleanliness of the rooms and the breakfast options left much to be desired. Plus, the service could use some improvement, especially regarding room servicing. Given the price, I didn't feel it was the best value for money.

Rooms
5.0
The cleanliness of the rooms was lacking, with carpets that didn't look vacuumed and a musty smell. I was disappointed that my room was only serviced once during my four-night stay, despite my previous stays at other Hyatts where the service was much better.
Service
5.0
While some staff were friendly, my experience with service was frustrating due to issues with room servicing. I had to approach the front desk multiple times to resolve the lack of cleaning.
Location
7.0
The hotel is conveniently located and close to various dining options, making it a decent choice for exploring the area.
Dining
5.0
Breakfast could definitely use improvement. I found options like powdered scrambled eggs and greasy meats, and the lack of fresh items like oatmeal served with hot water was a letdown.
Facilities
5.0
The hotel's overall facilities felt outdated and not up to the standard I expected from a Hyatt. I observed a lack of maintenance in various areas.
George
United States of America, October  2024
5.0/10

Our stay at this hotel was not ideal. The rooms had cleanliness issues and were showing significant wear and tear, making it less enjoyable. Although the staff were accommodating, the overall experience was marred by several maintenance problems, particularly with amenities like the elevators and ice machines. Given the state of the property, the price felt a bit steep for what we received.

Rooms
5.0
The rooms were not clean and had maintenance issues, with dirty carpets and uncomfortable furnishings.
Service
6.0
Service from the front desk was accommodating, although the staff appeared informal and not in uniform.
Location
7.0
The location was decent, easy to find but felt a bit remote, about 12 miles from downtown.
Dining
5.0
Breakfast options were minimal and lacked variety, which was disappointing for the overall experience.
Facilities
5.0
Facilities were lacking, especially with elevators out of service and ice machines that were often not working.
William
United States of America, September  2024
6.0/10

My stay at this hotel was unfortunately far from satisfactory. While the rooms were clean and spacious enough to accommodate my family comfortably, the service was lacking and most aspects of our experience were marred by poor management and upkeep. The location was central, making it convenient for our activities, but the overall poor quality made me hesitant to recommend it. I appreciated the breakfast, but it wasn't enough to redeem the experience.

Rooms
7.0
The rooms were clean and spacious, suitable for my family of six, but the setup felt awkward with furniture placed in the middle of the room.
Service
5.0
The service was disappointing overall; staff were pleasant but there was a significant lack of attentiveness to guest needs during our stay.
Location
8.0
The hotel was conveniently located near ample restaurants and stores, which was a plus as it suited our plans well.
Dining
6.0
The breakfast was decent, though it didn't stand out as superior compared to other chain hotels I’ve stayed at.
Facilities
5.0
Facilities were not well maintained, and it showed; it was disappointing considering the expectations set by the hotel branding.
John
United States of America, September  2024
6.4/10

I had a mixed experience at this hotel. While the room itself was spacious and offered a comfortable setup for my stay, the level of cleanliness left something to be desired. The staff were friendly, but the service could have been more organized during peak times. The breakfast could use some improvements in quality and availability, which was disappointing. Overall, the hotel provides good value, but there are definitely some areas to work on.

Rooms
7.0
The room was spacious and relatively quiet, but the cleanliness could have been better.
Service
6.0
The staff were friendly, but I experienced some delays in service, which was frustrating.
Location
8.0
The location was convenient for my needs, with good access to local attractions.
Dining
5.0
The breakfast options were limited, and the availability of items could be improved.
Facilities
6.0
The facilities were well-maintained, but I was disappointed that some key amenities were unavailable.
Spacious rooms
Lack of cleanliness
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05Apr2025Select date
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06Apr2025Select date
Rooms and Guests2 Guests, 1 Room